Water Services

Richmond County Water Department is a municipally owned and operated water utility. The water department is made up of the Administration Division, Water Treatment Plant Division and Water Maintenance Division.


The Administration Division is the primary information source for customers, including information on availability, rates, service inquiries, billing records, and customer accounts. The Administrative Division also works to provide for the orderly and proper collection of water payments.

Water Treatment Plant
The Richmond County Water Treatment Plant strives to provide the community with safe and reliable water. It is our goal to make sure that the drinking water produced meets or exceeds all federal and state health standards.

Water Maintenance
The Water Maintenance Division is constantly updating and replacing mains, valves, and hydrants to help ensure an uninterrupted flow of water to customers. Main breaks, service leaks, and hydrant damage occurs from various causes and requires constant attention and repairs.

Each division of the Richmond County Water Department strives to provide friendly and efficient customer service in a timely manner.

Pay your water bill online!!

2017 Annual Drinking Water Report


Contact Us

  1. Jerry Austin

    Public Works Director
    191 Walter Kelly Rd.
    PO Box 368
    Rockingham, NC  28380

    Chrissy Smith-Hudson

    Administrative Assistant II