Child Support

Child Support Services is pleased to announce the addition of a new feature to our site. Effective December 17, 2020, you will be able to upload documents via the parents portal on This is in addition to the current functionality to upload documents when applying for services. Document upload is a safe and secure way to quickly provide documents to your case manager without having to make a trip to the office. You must login to the portal with your NCID to upload your documents. If you have a question, feel free to call and speak with a customer service representative at 1-800-992-9457.

Not registered for NCID yet? Register here

Already registered for NCID? Login to eChild Support

August 2020 Child Support Awareness Month 

Aug 2020 Child support month

The Richmond County Department of Social Services  (DSS) will be working to provide COVID-19 relief to those who owe child support as part of its observation of Child Support Awareness Month.

DSS’s child support professionals will help to negotiate a resolution with non-custodial parents that have arrest warrants out for delinquent child support payments to bring him or her into compliance with the court. DSS’s relief efforts are only for those in Richmond County and are available until Oct. 31. To see the full article in the Richmond County Daily Journal click on the link below.

ChildSupportDayPhoto credits:  Neel Madhaven, Daily Journal