Adult Protective Services

Adult Protective Services (APS) are provided to disabled Adults in response to reports of suspected abuse, neglect, or exploitation. APS social workers assess the degree of risk to the disabled adult, and work with other community based resources to develop a plan to protect the Adult from further harm.

APS also provides Guardianship services, Special Assistance In-Home, and Payee services. APS also monitors and investigates complaints made at the three Adult Care Homes in the county.

Also under APS is our Medicaid Transportation Unit. Medicaid Transportation is responsible for providing transportation to/from medical providers to individuals for qualifying medical procedures with qualifying Medicaid.

Hours of Operation
APS is available 24 hours a day, 7 days a week. An on-call social worker responds to emergency situations, which cannot be handled during regular office hours - nights, weekends, holidays, etc.

The Medicaid Transportation Unit is available Monday through Friday 8:00am until 5:00pm and has an answering machine to schedule appointments after regular working hours.

Contact Us
Protective Services
Phone: 910-997-8450

After Hours:
Richmond County Sheriff’s Department
Phone: 910-997-8283

Rockingham Police Department
Phone: 910-895-2468

Hamlet Police Department
Phone: 910-582-2551